Does 36777 sell my personal data?

No, 36777 never sells your personal data to third parties. In accordance with our Privacy Policy, data is used solely for service delivery, security assurance, and legal compliance.

Can I have my data deleted?

Yes, you can request deletion of your data. However, transaction records and KYC documents must be retained for a specified period due to legal obligations. All other data outside of these requirements can be deleted.

Does 36777 store my payment information?

36777 only retains payment method details for transaction verification and withdrawal processing. Full card numbers and bank account details are not stored on our servers; they are secured directly by the payment gateway.

What should I do if my account is hacked?

Contact our live chat support immediately. We will lock your account right away and launch a security investigation. Your account will be restored once your identity is verified.

How do I unsubscribe from marketing emails?

You can turn off marketing emails and SMS by going to Account Settings and selecting Notification Preferences. Alternatively, click the Unsubscribe link at the bottom of any marketing email. Essential service notifications will not be affected.

36777 | Privacy Policy – Your Data, Protected

1 Introduction

36777 (referred to herein as "we" or "the Platform") is an internationally licensed online gaming and betting platform. We place the highest priority on our users' privacy and are committed to protecting their personal information at all times.

This privacy policy clearly sets out what types of data 36777 collects, the purposes for which that data is used, and the measures we take to keep your information secure. This policy applies to our website, mobile app, and all digital services.

36777's privacy policy is drafted in compliance with international data protection laws and GDPR guidelines. We believe that transparency and trust are the foundation of any lasting relationship.

2 What Data We Collect

36777 collects information from you for various purposes. The data collected falls into three main categories:

a) Information Provided Directly:

Full name, date of birth, and nationality.
Email address and mobile number.
Password (always stored in encrypted form).
A copy of your national ID or passport for KYC verification.
Payment method details (Mobile Banking, Nagad, Rocket number).

b) Automatically Collected Information:

IP address and device information.
Browser type and operating system.
Time spent on the platform and gaming activity.
Login time, location, and session data.

c) Information Received from Third Parties:

Transaction confirmation data from payment gateways.
Risk assessment data from fraud prevention service providers.

Data Types	Reason for Collection	Mandatory?
Name & Contact Details	Account Creation & Verification	Yes
Identity Documents	KYC & Legal Compliance	On Withdrawal
Payment Information	Transaction Processing	Yes
Device & IP	Security & Fraud Prevention	Automatic
Gaming Activity	Service Improvement & Bonuses	Automatic

3 How We Use Your Data

36777 uses collected data solely for specific, legitimate purposes. Our privacy policy ensures that no data is used unnecessarily or without authorization.

Account Management: To complete registration, login, and account verification.
Transaction Processing: To process deposits, withdrawals, and bonus distributions.
Customer Service: To provide prompt and effective resolution of your complaints or queries.
Security Assurance: To prevent fraud, scams, and cyberattacks.
Legal Compliance: To comply with international gaming laws and Anti-Money Laundering (AML) regulations.
Personalized Experience: To send you game recommendations and promotions tailored to your preferences.
Service Improvement: To improve platform functionality and enhance user experience.
Responsible Gaming: To identify problematic gaming behavior and apply appropriate protective measures.

Learn More

If you no longer wish to receive marketing emails or SMS, you can opt out at any time through your account settings.

4 Data Sharing & Third Parties

36777 never sells your personal data to third parties for commercial purposes. However, limited information may be shared in the following specific circumstances:

Payment Processors: Minimum necessary information may be shared with Mobile Banking, Nagad, or Rocket service providers to complete transactions.
Identity Verification Services: With a licensed verification agency to complete the KYC process.
Legal Authorities: In response to lawful requests from Bangladeshi or international law enforcement authorities.
Fraud Prevention: With regulatory authorities to assist in cybercrime investigations.

All third parties are contractually required to uphold the same privacy and security standards as 36777. We regularly review our partners' data protection practices.

5 Cookie Policy

36777 uses cookies to enhance your experience on the website. Cookies are small text files stored in your browser. We use the following types of cookies:

Necessary Cookies: Essential for maintaining login sessions and ensuring security. These cannot be disabled.
Functional Cookies: To remember your language preferences, game settings, and previous activity.
Analytics Cookies: To understand which parts of the platform are most used and improve our services accordingly.
Marketing Cookies: To show you relevant promotions based on your interests (optional, opt-out available).

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the availability of certain platform features.

Cookie Management

Most modern browsers let you manage cookies via Settings > Privacy > Cookies. Chrome, Firefox, and Safari all include this option.

6 How We Protect Your Data

36777 applies industry-leading security measures to protect your data. The following security layers are active as part of our privacy policy:

256-bit SSL/TLS Encryption: All data transmissions are carried out over encrypted channels.
Password Hashing: Passwords are stored using the bcrypt algorithm; no password is kept in plain text.
Two-Factor Authentication (2FA): The option to add an extra layer of security to your account.
24/7 Security Monitoring: Suspicious activity is detected in real time.
Data Backup: Regular encrypted backups are stored on secure servers.
Penetration Testing: Our systems are regularly tested by independent third-party security experts.

However, no online transmission can be guaranteed 100% secure. We strongly recommend using a strong password and keeping your account credentials confidential.

7 Your Rights

Under 36777's privacy policy, every user has the following rights:

Right to Access Your Data: You have the right to know what information we hold about you.
Right to Rectification: You can request corrections to any inaccurate or outdated information.
Right to Erasure: You may request erasure of your data under certain conditions.
Right to Object to Processing: You may object to your data being used for marketing purposes.
Right to Data Portability: You can obtain your personal data in a structured, portable format.
Right to Object to Automated Decision-Making: You can request a human review of any decision made solely by automated algorithms.

To exercise any of these rights, please contact our support team. We will respond to your request within 30 days.

Rights Exercise Assistance

Submit any data-related requests through our support channels. We will respond within 30 business days after verifying your identity.

8 Data Retention Period

36777 does not store your data indefinitely. Under our privacy policy, specific retention periods are defined for each type of data:

Account Information: For as long as the account remains active, and up to 5 years after closure.
Transaction Records: Retained for a minimum of 7 years due to legal obligations.
KYC Documents: Retained for up to 5 years after verification.
Gaming History: For the duration of the active account period and 2 years after closure.
Customer Support Records: 2 years after the issue is resolved.
Log Files & Cookies: Up to a maximum of 13 months.

Once the retention period expires, data is securely deleted or anonymized. Retention periods may be extended where required by law or regulatory obligations.

9 Protection of Minors

36777 strictly prohibits anyone under the age of 18 from using the platform. In accordance with our privacy policy, no data from minors is collected or processed.

Age is verified at registration and confirmed through the KYC process. Any account found to belong to a minor is immediately closed and all associated data is deleted.

A Note for Parents

If your child has accidentally created an account on 36777, please contact our support team immediately. We will act promptly and delete all associated data.

10 Changes to the Privacy Policy

36777 may update this privacy policy as needed. We will notify you of any significant changes in advance via your registered email or SMS.

The date of the latest update will always be shown at the top of this page.
At least 15 days' notice will be given before any significant changes take effect.
Continued use of the platform after any changes constitutes acceptance of the updated policy.
Previous versions of the policy are kept in our archive.

11 Get in Touch

For any questions, concerns, or complaints regarding the Privacy Policy, please contact 36777's Data Privacy Team:

Email: [email protected]
Support: 24/7 support is available via live chat.
Response Time: Responses are typically provided within 24 to 48 hours.

We take every data protection request seriously and are committed to resolving them as quickly as possible.

36777 Privacy Policy – How We Keep Your Data Safe

The Core Pillars of Our Privacy Approach

SSL Encryption

Your Data Is Never Sold

Firewall Protection

Your Data Rights

Cookie Transparency

International Standards

Table of Contents

Important Notice